Privacy Policy

Flying Studios Limited ("we", "us", "our") is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.

Who we are

Flying Studios Limited is registered in England and Wales, Company Number 06344369. We are the data controller for personal information collected through this website.

Contact: paul.t@flyingstudios.co.uk

What data we collect

We collect personal data only when you choose to provide it. This includes:

• Your name, email address and phone number when you submit an enquiry or quote request
• Your company or publication name if provided
• Details about your project (page count, timeline, budget) when submitted via our contact form
• Your email address if you subscribe to our newsletter
• Basic technical data such as browser type and page visits via cookies (see below)

How we use your data

We use your personal data for the following purposes:

• To respond to your enquiry - we will contact you about your project using the details you provide
• To send our newsletter - if you have subscribed, we will send occasional design tips and updates. You can unsubscribe at any time
• To improve our website - we use anonymised analytics to understand how visitors use our site

We do not sell, rent or share your personal data with third parties for marketing purposes.

Legal basis for processing

We process your data on the following legal bases:

• Legitimate interests - responding to your enquiry and managing our client relationships
• Consent - newsletter subscription and non-essential cookies
• Contract - where you have engaged our services

Cookies

This website uses cookies to improve your experience. Essential cookies are required for the site to function. We also use analytics cookies to understand how the site is used. You can accept or decline non-essential cookies using the banner shown on your first visit.

We do not use advertising or tracking cookies.

Data retention

We retain your enquiry data for up to 3 years from your last contact with us, unless you ask us to delete it sooner. Newsletter subscriber data is retained until you unsubscribe.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Withdraw consent at any time (where consent is the legal basis)
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, email us at paul.t@flyingstudios.co.uk. We will respond within 30 days.

Third-party services

We use the following third-party services that may process your data:

• Google Fonts - for web typography (no personal data stored)
• SiteToLead - for processing enquiry form submissions on our behalf

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent update. Continued use of this website after changes constitutes acceptance of the updated policy.

Contact us

For any questions about this policy or how we handle your data, contact:
Paul Terris, Flying Studios Limited
paul.t@flyingstudios.co.uk
07732 650 975